Notes & observations
Investigations, useful working notes, and things I’m still figuring out.
8 pieces to explore
An open question in my work with agents: how do we carry the reasons forward, along with the results?
An agent-platform evaluation that made the difference between reported success and observed action hard to ignore.
Conversation quality, completed actions and onboarding are different parts of a dependable receptionist service.
A question in ElectronDreams: which foundations should we reuse, and what still needs proving?
A small handoff checklist for carrying decisions and understanding forward with the work.
Five invented readings show why units, missing values and validation rules come before a useful calculation.
A way to think about technical explanation, informed by retail coaching, merchant guidance and client work.
Some experiments start with curiosity before there is a business case.